FAQ


Can’t I just pay you to create my website/write my blog/manage my social media?

Sure, but this is the pricey route. We charge £300 to £500 for a new website and we can’t do social media for less than £300 pounds per month. If this is of interest, get in touch via the contact form and we’ll write you a quote.

What if I’m not good with technology?

You don’t have to be an expert with technology to succeed with digital marketing. If you managed to download and log into iMeet for a free webinar, you shouldn’t have any problems with what we work on in the course. Using social media and other online marketing tools aren’t really any more complicated than using Word, Excel and PowerPoint so if you’re ok with those you should be ok with the course.

What if I change my mind? Can I get a refund?

For 30 days following purchase, you are entitled to a full refund.

What if I have questions about the course material?

In the first instance, take it to the Facebook Group and use it as a chance to introduce yourself to the rest of the group. If that doesn’t help, you can raise your question in a course call or one to one session.

What if I can’t log in or something else goes wrong?

Send us an email and we’ll get to work troubleshooting, usually on the same day.

What if I can’t make it to the scheduled calls?

No problem – you can opt for two one to one sessions with Laurie instead of four course calls. There are also recorded calls on popular topics so you can get the benefit of listening in on the discussion as well.

What if my four course calls or two 30 minute one to one session aren’t enough?

You can buy additional calls or one to one sessions. Get in touch and we’ll work out the cost.

Can I ask about things other than marketing in a one to one session (eg, agents, getting published)?

Of course, but make sure you give us a heads up about these questions when you schedule the one to one.

Can I keep a copy of my work?

Of course, but you’ll have to create your own copy. We’re not able to export individual students’ work from the VLE at the present time.

I’m still not sure. Can I try it out?

If you want a taster, come along to one of our free webinars. Each of these is based directly on one course lesson. Details on the next one are below.

Try It Out: Come Along to a Free Webinar

In this free one hour seminar, Laurie Garrison, PhD will talk about why some blogs are successful at attracting new audiences and others are not. Whether you are promoting your creative writing, blogging a book or selling your freelance services online, this webinar will offer some practical tips you can put straight into action.